Search

Shipping information & Returns

We offer weight based worldwide traceable shipping, using Lithuanian post office or PostNL.
We also offer Express shipping (DHL, GLS, UPS), you will see all available shipping options for your specific country when checking out.

Domestic shipping

Lithuania

WeightShipping providerShipping timePrice
0.001 kg - 4.999 kgLP express parcel machine1-3 days1,95 €
0.001 kg - 4.999 kgOmniva parcel machine1-3 days2,35 €
0.001 kg - 4.999 kgDPD courier1-3 days3,95 €
If order total is €40 and upLithuanian post / Omniva parcel machine1-3 daysFREE

Zone 1

Estonia, Latvia, Poland

WeightShipping providerShipping timePrice
0.001 kg – 0.009 kgLithuanian post3-5 days5,50 €
0.010 kg – 0.499 kgLithuanian post3-5 days6,50 €
0.500 kg – 0.999 kgLithuanian post3-5 days9,50 €
1.000 kg – 1.999 kgLithuanian post3-5 days15,00 €
0.001 kg - 4.999 kgEconomy2-3 days19,00 €
0.001 kg – 1.999 kgExpress1-2 days18,00 €
2.000 kg – 4.999 kgExpress1-2 days26,00 €

Zone 2

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Holy See (Vatican City State), Hungary, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

WeightShipping providerShipping timePrice
0.001 kg – 0.009 kgLithuanian post5-7 days5,50 €
0.010 kg – 0.499 kgLithuanian post5-7 days8,50 €
0.500 kg – 0.999 kgLithuanian post5-7 days9,50 €
1.000 kg – 1.999 kgLithuanian post5-7 days15,00 €
0.001 kg - 4.999 kgEconomy3-4 days21,00 €
0.001 kg – 1.999 kgExpress1-3 days23,00 €
2.000 kg – 4.999 kgExpress1-3 days34,00 €

Zone 3

Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Moldova, Republic of, Montenegro, North Macedonia, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, Azerbaijan, Russia, Turkmenistan

WeightShipping providerShipping timePrice
0.001 kg – 0.009 kgLithuanian post7-9 days8,50 €
0.010 kg – 0.499 kgLithuanian post7-9 days9,50 €
0.500 kg – 0.999 kgLithuanian post7-9 days10,00 €
1.000 kg – 1.999 kgLithuanian post4-5 days15,00 €
0.001 kg – 1.999 kgExpress1-3 days24,00 €
2.000 kg – 4.999 kgExpress1-3 days32,00 €

Zone 4

Canada, United States (55 of 62 states), Mexico

WeightShipping providerShipping timePrice
0.001 kg – 0.009 kgLithuanian post7-30 days8,50 €
0.010 kg – 0.499 kgLithuanian post7-30 days9,50 €
0.500 kg – 0.999 kgLithuanian post7-30 days10,00 €
1.000 kg – 1.999 kgLithuanian post7-30 days15,00 €
0.001 kg – 1.999 kgExpress1-4 days26,00 €
2.000 kg – 4.999 kgExpress1-4 days36,00 €

Zone 5

Australia, Guadeloupe, Mayotte, New Zealand, Reunion, Singapore, Afghanistan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Cocos (Keeling) Islands, Hong Kong, India, Indonesia, Iran, Islamic Republic Of, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, Korea, Democratic People's Republic Of, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Republic of Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Congo, The Democratic Republic Of The, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Saint Helena, Sudan, Tanzania, United Republic Of, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Anguilla, Antigua And Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Virgin Islands, British, Cayman Islands, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands (Malvinas), Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Fiji, Kiribati, Nauru, New Caledonia, Niue, Papua New Guinea, Samoa, Solomon Islands, Timor Leste, Tuvalu, Vanuatu, United States (7 of 62 states), Cook Islands, Côte d'Ivoire, Sao Tome And Principe, Tonga

WeightShipping providerShipping timePrice
0.001 kg – 0.009 kgLithuanian post7-30 days8,50 €
0.010 kg – 0.499 kgLithuanian post7-30 days9,50 €
0.500 kg – 0.999 kgLithuanian post7-30 days10,00 €
1.000 kg – 1.999 kgLithuanian post7-30 days15,00 €
0.001 kg – 1.999 kgExpress5-7 days32,00 €
2.000 kg – 4.999 kgExpress5-7 days45,00 €

Shipping time is calculated within working days period.
All shipping times are approximate and cannot be guaranteed. If the packet is still not with you after four (4) weeks after posting (with Lithuanian post), please contact our team at ecoteething@gmail.com

ORDER PROCESSING

All products you can see on our site are made to order specially for you. We aim to ship all orders within 3-5 working days. Some items requires more time to process, but this will be stated in particular item listing.
Your order may take longer to be shipped during holiday season or busy periods of the year (like Easter, Christmas, etc.). In that case, you will be notified via email with all the details and expected waiting time.

PACKAGING

We take recycling very seriously and avoid using to much packaging materials, than needed.
We use only as much plastic as we need to deliver your items safely to you, without damaging them.
We also try to use recycled paper tags/cards, reusable bags for our items. If you receive your items packed in a gift box, please consider reusing them rather than throwing away.

Returns & Refunds

Cancellation
It is possible to cancel your order if it has not yet been shipped from our warehouse. Normally orders are sent 3-5 business days after you place the order. Contact us fastest possible and we will try to help you.

Returns
You may change your mind within 14 days of receiving your items. You have to notify us before the 14 days if you want to return your order. Please send us an email at ecoteething@gmail.com and make sure to include your full name and order number in the email. We will provide you with a return form that you will need to fill in and include together in a package with returning items.
After you have received the items you ordered, you may carefully examine them with in the period of 14 days, but only in a manner as you would if you examined the products in any other offline re seller.

Where applicable we will give you a full refund of the purchase price. The refund will be paid back to the same credit card (or paypal account) that was used for placing an order. However the refund will not be paid before we have received the items at our warehouse or we have received documentation proving the items have been shipped.

The shipping expenses for returning an order are not covered by us, and must be paid by you, and must also be arranged by yourself. Please note that the items have to be shipped directly to us.

The items are your responsibility until they reach our warehouse. Please make sure you pack the return safely to prevent any damage to the products. Always include the return form. Please keep receipts and tracking numbers as proof of sending the items back.

Please note that a full refund cannot be given if:

  • You have actually used the products for its purpose. (E.g. used teething toys for teething purposes, etc.)
  • The item has been damaged while they were in your custody (e.g. during transportation)


How to return an item:

  1. Send your items back to us within 14 days from your notification
  2. Note down your full name and order number, and send it along with the items you want to return.
  3. The return shipment cost must be paid by you, and is not covered by MB ‘Kramtau’
  4. You will receive your refund within 14 days after we receive the notification. However the refund will not be paid before we have received the items at our warehouse or we have received documentation proving the items have been shipped.
  5. If the items are not received in the same condition as you received it, a deduction can be made in your refund similar to the decrease of the value of the items.


Our return address is:

Dovilė Ščebedienė

MB ‚Kramtau‘

Pavasario str. 1

Domeikava, Kauno r. LT-54352

LITHUANIA

English
English